Generating Employee Competitive Advantage in the Port and Maritime Industry: Knowledge Management and Learning Organization Role

Abstract

Human resources are one of the essential factors in creating a competitive advantage. Through HR strategies, companies can maintain and develop intellectual capital through knowledge management and make a learning organization increase its competitive advantage. The objective of this research was to determine the effect of knowledge management and learning organization on the employee's competitive advantage. This study uses a quantitative approach, data collection using questionnaires, and SEM-PLS data analysis. This research was conducted at P.T. Pelindo I (Persero) with a sample of 197 employees through the purposive sampling technique. The results of this study indicate that (1) there is a significant positive direct effect of the knowledge management on the employee competitive advantage; (2) there is a significant positive direct effect of the learning organization on the employee's competitive advantage; and (3) there is a significant positive direct effect of the knowledge management on the learning organization. The research findings confirm that knowledge management and organizational learning are essential factors in increasing the employee's competitive advantage, positively impacting organizational or company performance.