Hybrid Work Models and Their Influence on Employee Productivity and Wellbeing: Evidence from MTN Nigeria, Bayelsa State
Abstract
Hybrid work systems have become a central feature of modern organizational practice, particularly following the disruptions caused by the COVID19 pandemic. This study investigates how hybrid work components namely work arrangement, work flexibility, and organizational support shape employee productivity and wellbeing within MTN Nigeria, Bayelsa State. Anchored on the Job Demands-Resources (JDR) theory, the research adopted a descriptive survey design and analyzed responses from 123 employees using descriptive and inferential statistics. Results indicated that all three hybrid work dimensions significantly predict productivity and wellbeing, with organizational support emerging as the strongest determinant of employee wellbeing. The study concludes that hybrid work can enhance employee outcomes when supported by clear structures, adequate digital tools, and responsive managerial practices. Recommendations emphasize strengthening hybrid work policies, improving digital infrastructure, and enhancing employee support systems.
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